Try the Info Section. Most of the common problems and questions encountered by members have already been addressed in our INFORMATION section.

For your convenience, we also offer three lines of support:

Help Tickets

All communication with must take place through our Help Desk. Please ensure that you are logged in and select "Open Ticket" to complete a Trouble Ticket. A support person will respond within 30 minutes, 24 hours a day, 7 days a week..

Please Note! Players requesting assistance with a particular game must provide the following information within 48 hours of the game being played: will not investigate any claims without the minimum amount of information outlined above. If you are unsure about the game number, a report of the games you have played can be accessed from the Main page of the Players Area section of this site.

Open ticket

View help tickets: Filters

Ticket Date/Time Subject Status

My ticket details


Live Help

If your query is urgent we suggest you open a Help Ticket or use Live Help.

All members must be over the age of 18 years old to participate in our games. VistaGamingNetwork reserves the right to verify any members age to disable accounts until such verification is received or in situations where violations of this regulation have been discovered. It is recommended that all members determine the legal age of game within their own jurisdiction since it varies from place to place. VistaGamingNetwork encourages responsible gaming. We establish daily deposit limits (please refer to paragraph 9 in the FAQ section)
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